- Report: #859972
Report - Rebuttal - Arbitrate
Complaint Review: Preferred long distance
Preferred long distance16830 Ventura blvd suite 350 Encino, ca 91436 Internet United States of America
Preferred long distance Offered me long distance only and went ahead and took over my entire phone line at 256.00 for two months when I was only paying 50.00 a month.Beware! It's a scam! Internet
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A week went by. And then I showed up at my business and tried to run a credit card and when I did. I realize I didn't have a phone line. So I proceeded to call preferred long distance. When I spoke to them over the phone they were very rude again. They said that if I didn't pay the $256 I would not get my phone line back. Endwall this is happening I'm on my fourth treatment of chemotherapy. Feeling sick to my stomach and having horrible anxiety. I proceeded to pay the money they were asking for so I could get my line back. The lady over the phone was quite angry at me after arguing with her about my bill which I didn't feel I should pay because it was way too much for two months of phone service. When I asked her when I would get my phone service back. She said it would take about three days. Which it didn't it took about three hours. that was a relief is I was missing business because I couldn't run my credit cards.
As soon as I got my line back I called AT&T and ask them to take my Leinbach they also said it would take about three days which it didn't it only took about a day.
and now preferred long-distance continues to bill me now they want another $30. What a scam!
This report was posted on Ripoff Report on 03/27/2012 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preferred-long-distance/internet/Preferred-long-distance-Offered-me-long-distance-only-and-went-ahead-and-took-over-my-ent-859972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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