• Report: #117149

Complaint Review: Premier Benefits

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  • Submitted: Wed, November 10, 2004
  • Updated: Wed, November 10, 2004

  • Reported By:CT Connecticut
Premier Benefits
Orange, California U.S.A.

Premier Benefits Ripoff Dishonest practices and fraudulent billing Orange California

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As many have already noted, these people with Indian accents call saying the government is giving out 200$ in gas vouchers. I kept waiting for the catch, and it didn't come, until they asked me for my checking account number (they knew my name, address, and routing number). I said I didn't want to give it out, so the supervisor came on the phone say how secure it would all be and they need it for the tracking numbers for the vouchers--and I reluctantly and stupidly gave it to them.

Then they said they would also be sending me a calling card, and I instantly told them I wanted nothing to do with it (I never told them directly I wanted the vouchers either, since I was waiting for the catch).

They said in order to cancel I had to go through a voice automated system that required me to go through a process of saying yes a number of times, and then saying no. They calmly explained to me a few times how to complete the procedure; it ended up not really going how they said it would, so as a result I believe I signed up for things when I was told I was cancelling them.

I finally spoke to a real person who asked if I wanted to cancel and I said yes. He gave me a cancellation number, and three toll free numbers of the companies that I had signed on with (again as part of the process to cancel something that I was never told about and was made to sign up for in order to cancel it).

I was assured it was cancelled but I was charged 3.95 twice, plus 119, taken out of my checking account. I call back and angrily demanded it all be cancelled and that I be refunded. They said I will get a refund in the mail (though the 3.95 charges are not refundable because of S&H).

I, of course, have my doubts that things were actually cancelled (depsite my having two cancellation numbers!) and that I will be refunded for something I did not intend to sign up for.

Matthew
Willimantic, Connecticut
U.S.A.

This report was posted on Ripoff Report on 11/10/2004 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Benefits/Orange-California-92865/Premier-Benefits-Ripoff-Dishonest-practices-and-fraudulent-billing-Orange-California-117149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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