- Report: #117149
Report - Rebuttal - Arbitrate
Complaint Review: Premier Benefits
Premier BenefitsOrange, California U.S.A.
Premier Benefits Ripoff Dishonest practices and fraudulent billing Orange California
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Then they said they would also be sending me a calling card, and I instantly told them I wanted nothing to do with it (I never told them directly I wanted the vouchers either, since I was waiting for the catch).
They said in order to cancel I had to go through a voice automated system that required me to go through a process of saying yes a number of times, and then saying no. They calmly explained to me a few times how to complete the procedure; it ended up not really going how they said it would, so as a result I believe I signed up for things when I was told I was cancelling them.
I finally spoke to a real person who asked if I wanted to cancel and I said yes. He gave me a cancellation number, and three toll free numbers of the companies that I had signed on with (again as part of the process to cancel something that I was never told about and was made to sign up for in order to cancel it).
I was assured it was cancelled but I was charged 3.95 twice, plus 119, taken out of my checking account. I call back and angrily demanded it all be cancelled and that I be refunded. They said I will get a refund in the mail (though the 3.95 charges are not refundable because of S&H).
I, of course, have my doubts that things were actually cancelled (depsite my having two cancellation numbers!) and that I will be refunded for something I did not intend to sign up for.
This report was posted on Ripoff Report on 11/10/2004 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Benefits/Orange-California-92865/Premier-Benefits-Ripoff-Dishonest-practices-and-fraudulent-billing-Orange-California-117149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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