First, I want everyone to know, probably the best way to put fraudulent companies out of business is to report them to the FTC (this goes for ANY company, not just this one). The Better Business Bureau (and this site as well) is only a means of documenting what the company is doing, they have no authority to shut the business down or do anything other than make info available to other consumers. To file with the FTC go to https://www.ftccomplaintassistant.gov Hopefully if enough people file complaints we can get this biz shut down for good.
This biz has several different DBAs, which is not only a red flag, but makes it difficult to find them through the BBB website. It was only after I googled their phone number that I stumbled upon their info with the BBB. They have the LOWEST possible rating. If you're looking for their BBB report it's at http://www.santabarbara.bbb.org/BBBWEB/Forms/Business/CompanyReportExtensionPage.aspx?CompanyID=92001460&sm=#GovernmentAction
I am going to list all of their info at the end of this report so it will hopefully come up in any search people do for any of their names, phone #s or website addresses.
In short, here's what Father's Choice did to me:
-Lied several times about services I'd receive (including the fact that I'd get access to speak to an attorney, which NEVER happened no matter how many times I asked to)
-Made unauthorized charges for large amounts to my credit card
-Refused any refunds until they realized I (thankfully) hadn't been able to successfully signs their terms and conditions online
-Treated me very poorly in general (Chris Ratliff specifically)
-While on 'hold' one day I heard the girl say to another employee "He's a new client, call him and make the sale"
-I never received ANY real services from them
-According to the BBB they are NOT LICENSED, which means even if you do get what you pay for, the documents may not be accepted in court and there will be nothing you can do about it
I believe that part of their MO is to prolong the process so that they can continue charging your your "membership fee".
Please, whenever you file your own report on any business include the link to let people know they should file with the FTC. We need to spread the word about it since it seems it isn't common knowledge.
Here is the company's info...
Premier Family Services
1179 Patterson Avenue
Goleta, CA 93117
Contact: Brian Azouz
Phone: (800) 964-1664
~DBA: Premier Family Services
~Other DBAs: Premier Family Services
-Azouz Training Group, Inc.
-Premiere Family Services
~Address: 1179 Patterson Avenue, Goleta, CA 93117
~Other Addresses: 1179 Patterson Avenue, Goleta, CA 93117;
-93 Castillian Drive, Goleta, CA 93117
~Primary Phone: (800) 964-1664
~Other Phone Numbers: (800) 964-1664
~Primary Fax: (805) 685-1651
~Other Fax Numbers: (805) 685-1651
~Primary Contact: Brian Azouz
~Other Contacts: Brian Azouz
-Todd Kendall, Project Manager
-Bevin Leites, manager
-Christopher Ratliff, Case Manager
~Other Websites: http://www.affordablehelp.org/