- Report: #154661
Report - Rebuttal - Arbitrate
Complaint Review: Premier Movie Pass
Premier Movie Pass1442 E. Lincoln Avenue Orange, California U.S.A.
Premier Movie Pass ripoff promised refund could not understand what they were saying Orange California
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When my records came in on my bank statement, I had been charged $3.95, twice, and $119.95, once. I got on the phone at that point, trying to get a refund, because I would never have authorized that kind of money over the phone.
I cancelled the membership also, after receiving the information, because it was not as it had been explained to me.
I call about every two weeks for at least three months in a row. Then maybe twice a month to find out about my money. They kept promising that I would be getting my money back.
When I last spoke with them on July 12th, I was told they were trying to get their computer systems straighten out and that my refund was among the first ones to be processed. When I called the other day, I found out the number was no longer in service.
That is when I went looking for more contact information in the package they had sent and I found the website, so here I am, just like others who were ripped off.
This report was posted on Ripoff Report on 08/23/2005 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Movie-Pass/Orange-California-92865/Premier-Movie-Pass-ripoff-promised-refund-could-not-understand-what-they-were-saying-Orang-154661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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