• Report: #1053621

Complaint Review: Premier Parking Ventures

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  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013

  • Reported By: Hannah — Alabama
Premier Parking Ventures
Internet USA

Premier Parking Ventures Reserved a parking spot well in advance for a flight leaving BWI early in the AM. Got a text message within 12 hours of the flight departure stating the company had overbooked the lot. "Please call to reschedule/get a refund." I called and told the amount would be refunded. A week and a half later I called and was notified the company only processes refunds on Wednesday. My refund would be processed the following week. Two weeks after this I have not received a refund. I called and the customer service reps say I have been credited but can only send me a copy of my original reservation receipt as a confirmation. I already have this! Most of the customer service has been unprofessional and less than courteous. I doubt I will ever see this refund. Internet

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This report was posted on Ripoff Report on 05/24/2013 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Parking-Ventures/internet/Premier-Parking-Ventures-Reserved-a-parking-spot-well-in-advance-for-a-flight-leaving-BWI-1053621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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