• Report: #885600

Complaint Review: Premier Parking

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  • Submitted: Mon, May 21, 2012
  • Updated: Mon, May 21, 2012

  • Reported By: AdamBATL — United States of America
Premier Parking
491 N Brush St. Tampa, Florida United States of America

Premier Parking Port of Tampa Cruise Parking DO NOT USE Tampa, Florida

*Consumer Comment: Laughing hard...cheapscates!

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We found them through their website in April and chose them because they advertised convenient, secure parking minutes from the port and "Shuttles run continuously to and from the port every 15-20 minutes from 7am-3pm". With such low prices, why park anywhere else?

I'll tell you why. We prepaid for a 10:30 AM reservation and arrived on time. Rather than driving in to a garage, everyone was forced to line up under an overpass outside their *dirt lot*, while waiting to be admitted because "the passengers are lingering on their cruise". We didn't get to park until noon and then had to fight for a spot on one of two shuttles that showed up to take all the waiting customers to the port.

When we returned, we waited over 90 minutes at the port with all of the other Premier customers while no shuttles came. I personally phoned 4-5 times and was told each time that shuttles were on the way. Other customers eventually walked a mile to their lot. We eventually hired a taxi (at our expense). When we got there, we found the next bunch of victims lined up under the bridge, being told that we were just loitering too long on our cruse.

There wasn't a person amongst us who wasn't kicking themselves for choosing to park with these crooks.

This report was posted on Ripoff Report on 05/21/2012 06:30 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Laughing hard...cheapscates!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Like the old saying goes, you get what you pay for!

You chose this option because you are CHEAP.

Did you know that every cruise line and cruise port has services that will pick you up at your home or business and take you directly to the port?CURBSIDE drop off right to your ship!


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