- Report: #465219
Report - Rebuttal - Arbitrate
Complaint Review: Premier Savings - Premier Nationwide Corporation
Premier Savings - Premier Nationwide Corporation4400 N. Scottsdale Rd. St. 9 Scottsdale, Arizona U.S.A.
Premier Savings - Premier Nationwide Corporation MISLEADING AND DECEPTIVE, FEE FOR CONSOLIDATION OF CREDIT CARDS BALANCES AT 9% INTEREST Scottsdale Arizona
* : response
I spoke with a very smooth talking salesman who said his name was David Holt, who gave me an Agent #N107 and a phone number for customer service of 1-800-208-1914 in case I had any problems and/or questions about this program once I agreed to this proposal.
He told me that I would be assigned a specialist that would be able to help me find the resources to do this and reassured me that this could be done without interfering with my current credit rating
Once I agreed that this sounded like a good idea and after he took my credit card number, he said that I would be contacted in about 20 minutes to confirm my credit card info to charge the required fee of $439.00.
After about 45 minutes to an hour a very fast talking women called me back and said she was from Premier National or Nationwide and said that she was just going to go over the agreement and confirm my credit card info and that they would be recording everything, as we conversed.
I had to ask her to slow down and talk into the phone several times and when it came to confirming my card she said that she needed my security code on the back of the card. I told her that she didn't need that and that I would not give it to her, as I have experienced in the past this is just giving someone the right to continue to charge your card, after the original charge. She finally said that this was optional and said that my card would be charged as of that night.
I then asked her if they would be mailing out everything in writing that she had rushed through. She responded, yes in 7 to 10 days and that I should go over it right away and fill out all the info they would need to proceed with helping me to find resources to call to reduce my credit card debt.
I questioned her comment on helping me to find resources to call, she balked and said that they have many more resources that I could ever find on my own and they knew the ways to go about finding them for me to call without interfering with my credit rating.
I finally agreed, but commented that I was becoming very leery of this. She then popped up and said that if I had any doubts or questions just to call the same number that David had given me.
Needless to say, after the call ended I really started to have second thoughts about what I had just agreed to and tried to call them back to cancel, but the number had a message on it that said that I would have to call during business hours Arizona time. When I tried again for the next 2 days, I still received the same response.
I checked with my credit card company and they had actually charged more than the stated fee and the credit card company could not stop payment.
I feel somewhat foolish and frustrated, but learning from this mistake and wanting to help others to avoid the same or similar situation, I am reporting this now to ripoff Report.
This report was posted on Ripoff Report on 06/26/2009 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-Savings-Premier-Nationwide-Corporation/Scottsdale-Arizona-85251/Premier-Savings-Premier-Nationwide-Corporation-MISLEADING-AND-DECEPTIVE-FEE-FOR-CONSOLI-465219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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