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  • Report: #800911

Complaint Review: Premier TV Parts

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  • Submitted: Tue, November 22, 2011
  • Updated: Thu, March 22, 2012

  • Reported By: Aubrey Morris — Raleigh North Carolina United States of America
Premier TV Parts
Galion, Ohio United States of America

Premier TV Parts Premier Electronics Beware of the next day/2nd day shipping policy Galion, Ohio

*REBUTTAL Individual responds: get a tv vizio part

*Author of original report: Update

*REBUTTAL Individual responds: bad main board

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On Sunday night, 11/20/2011 I ordered a part from this company. An option was given to have it shipped overnight, 2nd day delivery, or standard delivery. I ordered it 2nd day delivery. They never shipped the part until 11/22/2011 which will mean that I will receive it on Friday, 11/25/2011. So much for 2nd day delivery. If they had shipped the part on the following day of the order being placed on-line (11/21/2011), then it would have arrived on-time on 11/23/2011. Overnight or 2nd day shipment orders should be handled in a much more expedient manner. When I contacted the company, they stated that they had to test the part before shipment and was very unapologetic. Why wasn't that done on Monday, 11/21/2011, in order to make the shipment deadline??? On top of that, I paid extra to have expedited shipment. The bottom line it do business somewhere else where they care about the customer and do as promised.

Aubrey, Colerain, NC

This report was posted on Ripoff Report on 11/22/2011 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premier-TV-Parts/Galion-Ohio-/Premier-TV-Parts-Premier-Electronics-Beware-of-the-next-day2nd-day-shipping-policy-Galion-800911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

get a tv vizio part

AUTHOR: bottel01 - (United States of America)

get a good vizio part from vizparts.com
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#2 Author of original report

Update

AUTHOR: Aubrey Morris - (United States of America)

I did not update my complaint as I should have.  Even after the shipping problems, they also sent me a bad board.  I finally reordered another board from http://www.usefulparts.com/.  Since then, I've ordered several parts from them and it always arrives on-time and works.  Highly recommend that you try usefulparts.com.
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#3 REBUTTAL Individual responds

bad main board

AUTHOR: bottel01 - (United States of America)

I bought a main board from premier tv parts,They never returned a email, They sent the part out 3 days after I bought it,When it finally it got here the part was no good, No good,email them over and over never got a email back,finally had to go through visa card and ran a dispute,this company does not use paypal beware,do not buy from them,good luck if you do.
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