On September 4th 2012 Premiere Movers came to my home and immediately started trying to charge me for wrapping items. I already had wrapped them with blankets and tape to protect my belongings. However I agreed to have them wrap some items for a minimal cost and of course 1 item was damaged a pool table light. 5 men arrived with 2 trucks and worked from 9 to 9PM very hard and we even had 3 men help them load and unload the truck.
The move was 7 miles away and when the trucks were loaded I said please follow me to the new house. The Foreman said do you mind if we stop off and eat I said ok see you soon. Well they showed up and unloaded the house and I heard the men say they were starving. We than replied I thought you were going to stop and eat? They responded they were lost and wanted to get the job done. We are simple people and called in $120 in food for them and we all sat down and ate and than they went right back to work. In the meantime I struggled trying to get them to put things where they belong and ended up having them move furniture to the correct rooms since they did not pay close attention to details. At the end of the night when they wanted to get paid I did another walk through and found Furniture not assembled and made them do it before paying them.
Here is the low down. On 9/12/2012 i noticed in over $3000 in credit card charges in Paterson where some of them Live they had some fun charging at Models-Applebees and things like Nail shops and gas fees. Of course we reversed the charges and called Issaac who really did not seem to care much that one of their guys went inside my wifes pocket book and took a credit card.
Another interesting Item I have a Baptism to go to on 9/22 and wanted to wear some Jewelry. Low and behold 4 Rings and 2 necklass are gone. These guys are clearly experts in theft and have a real scam going. Now I know why they went somewhere with the truck before making a delivery to go through Items in boxes that were marked Master bedroom. To think I even paid each guy $100 tip for working late and handling a 3000 sq foot house move in one day possible. I am truly shocked.
Here is Isaacs response to all of it and I believe he is involved since I never mentioned I put my TV in the car he was not there as well.
This is what I paid.
1 Truck/s, 5 Men, $150.00/hrs 12.0 hours $1800.00
Travel Time: $150.00
$30K coverage ($450 with $500 deductible) $0.01
Holdover Fee $150.00
Packing Materials $150.00
Total Moving Rate $2250.01