- Report: #91770
Report - Rebuttal - Arbitrate
Complaint Review: Premium Advantage
Premium Advantage1 Closter Commons Closter, New Jersey U.S.A.
Premium Advantage ripoff Closter New Jersey
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I told him that I have never authorized any such thing and he told me that they had a voice recording. When asked to hear the voice recording I was told I would have to write a letter and request that information. I told him I wanted my money put back into my account immediately and he told me that I would also have to write a letter for that. I sent a letter out to the address I was given. Almost 3 weeks later and still no money has been returned to my account. I called again and was told that I needed to address my letter to a Mr. Thomas Henry or they woldn't review it.
He apparently is the General Manager. I asked why I wasn't told this the first time I called and of course was told that I probably didn't hear it. I asked what happened to the letter that I sent the first time and was told that it is probably sitting there unread. I found that very hard to believe. I asked for a phone number for this General Manager and was told that there was none. So, I have sent out another letter today addressed to this Thomas Henry. Being a single mother that works fulltime and goes to college fulltime, I would never authorize any debits on my account. If you can be of any help with this matter please contact me.
This report was posted on Ripoff Report on 05/17/2004 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Advantage/Closter-New-Jersey-07624/Premium-Advantage-ripoff-Closter-New-Jersey-91770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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