- Report: #1141762
Report - Rebuttal - Arbitrate
Complaint Review: Premium Media Design
Premium Media DesignTroy, New York USA
Premium Media Design Sandra Jacobs Sold MS Office 2014 with invalid PRODUCT KEY Troy New York
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In March 2014 I ordered Microsoft Office Professional 2014 on a disk online from Premium Media Design in Troy NY. Within a few minutes I recieved an e-mail with the file attached for download. I returned to the website and got the phone number and attempted to call to request the disk as that was what I had ordered. I reached a recorded message and left a message. I did that for several days as well as repeatedly e-mailed them. I finally downloaded the software from the e-mail and successfully got to the finale step to find out from microsoft upon registration that the key code is invalid. I am not happy. I have e-mailed them again, but have misplaced the phone number. I attempted to return to the website to get it and it has disapeared.
This report was posted on Ripoff Report on 04/25/2014 02:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Media-Design/Troy-New-York/Premium-Media-Design-Sandra-Jacobs-Sold-MS-Office-2014-with-invalid-PRODUCT-KEY-Troy-New-1141762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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