- Report: #1126675
Report - Rebuttal - Arbitrate
Complaint Review: Premium Media Design
Premium Media DesignInternet USA
Premium Media Design First Ace TechnologiesFirst Future Technologies Selling fake software Internet
*Consumer Comment: refunded?
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I purchased a Microsoft Office 2010 download. Received the download with key and instructions promptly. However when attempting to activate with Microsoft I was told that it was an invalid product. I attempted to call their customer service number numerous times and received a recording that they were assisting other customers and to leave a message. Left message-no reply.
I sent an email. No reply. I attempted to use their live chat but a message popped up that no one was available to chat and to send an email. I paid with PayPal and filed a complaint with them. After PayPal's investigation they sided with me and told me I would receive a refund in several business days. I am waiting to see if the refund clears.
This report was posted on Ripoff Report on 02/26/2014 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Media-Design/internet/Premium-Media-Design-First-Ace-TechnologiesFirst-Future-Technologies-Selling-fake-softwar-1126675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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