- Report: #30618
Report - Rebuttal - Arbitrate
Complaint Review: Premium Mega Saver, Capital First Bank
Premium Mega Saver, Capital First Bank18495 South 60 Highway; Suite 228 Miami, Florida U.S.A.
Premium Mega Saver, Capital First Bank charged my account for trial periods that I never received notification on Miami Florida
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The same afternoon, i received the original package in the mail, so I called back to let them know that I had received it and to also at that time cancel and requested a refund. I was told by the CSA that I had to wait to receive a bank statement showing that the money had been deducted from my account before I could receive a refund.
I received the statement called back to request my refund again, I was then told that I must send them a copy of the statement and I should receive my refund within 30 days. The followong day my account was overdrawn because of another deduction that was taken from my account for a service that I have never heard of, received, or asked for.
When I called the number that the bank had given me for the amount taken, I was told once again that i was being charged for something that i had never received, and there was no way that I get a refund. I was also told that I could not cancel the service until a week later.
This report was posted on Ripoff Report on 09/20/2002 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Mega-Saver-Capital-First-Bank/Miami-Florida-33157/Premium-Mega-Saver-Capital-First-Bank-charged-my-account-for-trial-periods-that-I-never-r-30618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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