- Report: #107819
Report - Rebuttal - Arbitrate
Complaint Review: Premium Savings Group
Premium Savings GroupPo Box 1533 West Lebanon, New Hampshire U.S.A.
Premium Savings Group rip-off! Scam! Fraud! West Lebanon New Hampshire
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I called back 5 days later (still NO card) then i was told well it takes 5 days from the day we recieve payment, then 10-15 bussiness days. SO sept 10th would be the day i should recieve my credit card. AND I DIDNT! so i called them AGAIN, and now i was basically told that i was NOT recieving a credit card, i should if recieved a package, then i have to fill out a yellow paper for a credit card application, and mail it out, and MAYBE i will be approved for a credit card.
The customer service # that they provide you with states they have no contact with premium saving group, they just have your information. They dont even let you speak to a supervisor. BUT when you do recieve the package from them, that they NEVER even told you about before, the phone # to "PREMIUM SAVINGS GROUP" is actually the customer service # that they gave you from the begining. BUT customer service says they aren't premium savings group. and they also do not nothing about what i was promised. they dont know about credit limits or anything. BUT YOU KNOW THEY DO BECAUSE THEY ARE ALL IN ON IT!
BOTTOMLINE i called them back they told me they would put a request for my refund. but it is NOT guaranteed it takes 5 days for the decision to be approved for the refund. I am going to call them next friday and see if i get my refund!
vineland, New Jersey
This report was posted on Ripoff Report on 09/10/2004 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-Savings-Group/West-Lebanon-New-Hampshire-03784/Premium-Savings-Group-rip-off-Scam-Fraud-West-Lebanon-New-Hampshire-107819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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