Complaint Review: Premium White Pro - Internet Internet
- Premium White Pro Internet United States of America
- Phone: 8885286214
- Web: Premiumwhitepro.com
- Category:
Premium White Pro Internet Internet They Are rip off artists. I ordered a free trial of preminum white read the terms I had 5 days to cancel I cancel on the 3 day and they had charged my account on the 3 day Fraud Protection called. Internet
*UPDATE Employee: Hello,
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I ordered a trial product for the price of $2.95 from a company called Premium White Pro, before ordering I read the terms carefully. It states I had (5) days to cancel before I would be charged 126.42 membership fee. I called on the third (3) day and cancel my order Then I called back to confirm my canceled order.
This report was posted on Ripoff Report on 01/23/2010 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-white-pro/internet/premium-white-pro-internet-internet-they-are-rip-off-artists-i-ordered-a-free-trial-of-pr-558817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: martin jones - (United States of America)
SUBMITTED: Sunday, January 24, 2010
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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