ED Magedson – Founder
Premium White ProInternet United States of America
I ordered a free trial from a company called Premium White Pro, before ordering I read their terms and conditions carefully. It clearly stated I had 5 days to cancel before I would be charged the $126.42 membership fee. I called on day 3 to cancel.
When I called the toll-free number listed on their website, all I got was a recording asking me to enter my PIN. I was never given a PIN. So I contacted them using their 24/7 live chat instant messaging option. I was told I had already been charged the membership fee, and that their terms and conditions stated it was a 3 day trial period.
I had received a confirmation email which included the terms and conditions so I copied and pasted it into the chat window and asked to speak to a supervisor. The supervisor read the chat history and my copied email and simply said, "you were sent the wrong terms and conditions" I asked for a refund and guess what? Their memberships are not refundable.
This report was posted on Ripoff Report on 01/15/2010 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-White-Pro/internet/Premium-White-Pro-rip-off-scam-artists-Internet-555253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.