- Report: #1143931
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Complaint Review: Premium air solutions
Premium air solutionsInternet USA
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I purchased a groupon for this company's services and scheduled an appointment three weeks in advance. when I scheduled the appointment I was not given an appointment time but a five hour window.
i have five children and it is extremely difficult to leave pratically a whole day opened but I was anxious to try this service. I again contacted the company the morning of the appointment hoping they would be able to tell me where I was on the schedule and was very rudely informed the definition of a window time. I was stunned by the rudeness but went thru the house in order to insure easy access to all vents. After that I waited and waited and not only did they bother not showing up they never even bothered to call.
When I called the company after the five hour window I got a recording. i don't know how this company can claim to be all about customer service. Maybe they need to look up that definition.
This report was posted on Ripoff Report on 05/04/2014 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Premium-air-solutions/internet/Premium-air-solutions-Dont-waste-your-time-with-this-company-Internet-1143931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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