- Report: #712488
Report - Rebuttal - Arbitrate
Complaint Review: Prepaid Legal Services, Inc.
Prepaid Legal Services, Inc.One Pre-Paid Way Ada, Oklahoma United States of America
Prepaid Legal Services, Inc. continued to charge $26 a month for a membership that was not mine and will not reimburse me Ada, Oklahoma
So, the representative confirmed that my membership had indeed been canceled. I did not think to double-check behind them again, then.
Now, I just signed up for online banking and was going over my account. When I checked my bank records, I was startled to see that a fee of $26 was still being taken from my account by Prepaid Legal.
When I told a manager from Prepaid Legal that I had discontinued membership a year ago, Ms. Chris Watkins of Prepaid Legal, told me that Prepaid Legal did not have a record of me discontinuing a membership and that I would not be reimbursed the now $312 that I have been charged for a membership that is not mine.
Prepaid Legal's customer service is negligent. Do not give them access to your bank account. If any errors occur regarding your transactions with them, it seems that they will not take responsibility for correcting the error.
I have been charged $312 for a membership that is not mine, and because I signed papers giving them access to my checking account, my bank can not do anything about reimbursing me either.
Do not give Prepaid Legal access to your funds. I would strongly advise against doing business with Prepaid Legal.
This report was posted on Ripoff Report on 03/31/2011 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prepaid-Legal-Services-Inc/Ada-Oklahoma-74820/Prepaid-Legal-Services-Inc-continued-to-charge-26-a-month-for-a-membership-that-was-n-712488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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