- Report: #437854
Report - Rebuttal - Arbitrate
Complaint Review: Preplogic
Preplogic1300 N. Westshore Blvd., Ste. 125 Tampa, Florida U.S.A.
Preplogic ,Preplogic does not honor their promotions or giftcards Tampa Florida
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Two months later I decided to redeem that gift card online to purchase my exam voucher, and their website says that the giftcard is expired, and that I had to redeem it within 90 days. I am holding all of the paperwork in my hands, and there is absolutely nothing in that paperwork that says it has any kind of expiration date. I looked online and found that there are dozens of other people that had both of the same issues that I have. Preplogic claims that their rebates were never received, and then would not honor their giftcards after receiving them. I also called Preplogic back several days in a row before I could actually get a live person on the phone. That person told me that it was clearly stated in the paperwork (which it isn't in there at all) about the expiration date. I was also told that I was "out of luck", and that I was not going to receive my $155 towards the exam voucher. I asked to talk to a supervisor about this and my request was denied. I feel very ripped off.
I would have never made this purchase in the first place if I knew that I would not get my $155 rebate. I also made sure to carefully read all paperwork and follow all instructions carefully to avoid any kind of situation like this.
This report was posted on Ripoff Report on 03/26/2009 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Preplogic/Tampa-Florida-33607/Preplogic-Preplogic-does-not-honor-their-promotions-or-giftcards-Tampa-Florida-437854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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