- Report: #837546
Report - Rebuttal - Arbitrate
Complaint Review: Presidential Movers Car Transport
Presidential Movers Car TransportInternet United States of America
Presidential Movers Car Transport They use extortive methods to upcharge your delivery and keep the broker fee-SWITCH AND BATE TACTICS Internet, Internet
*Consumer Suggestion: Face It
*General Comment: I love Broker stories.
I questioned the policies several times - Mitch stated there were NO additional fees and the broker fee is included in the delivery rate.
Presidential then puts the delivery request on a transport website to contract a trucker. In my case the order sat out there for 3 days with no response. Presidential told me the delay is due to a minor breakdown. In the meantime they repost the delivery and raise the rate to $550. When they find a trucker willing to deliver the car at a higher rate-
Al the dispatcher calls and tells you there is an additional fee for fuel which is stated in the contract. He also stated it is not part of the broker fee- The delivery contract that was $475 is now $720 (one way) the roundtrip delivery fee is $1440.00.
The driver Chris from LBS Trucking who picked up the order online from Presidential called me and told me never to deal with Presidential they are not transporters they are brokers. He told me he needed $550 COD and the $170 I paid to
Presidential was just a broker fee.
Presidential Movers are liars:BATE AND SWITCH SCAM Mitch misrepresented the contract and the company.
Al the dispatcher is the most unprofessional individual I ever encountered and lied to me about the reason for the delay and the delivery. John in accounting tried to save the deal ended the conversation by saying I owe the $340 to Presidential because it was not their fault that the car was not delivered. In the contract it states that they
can up the charge for fuel...the $700 increase for the delivery was for FUEL???
The SCAM is that they believe the customer will need the car so bad that they will just cave in and pay the additional charges. I am filing a complaint with Dept of Transportation requesting them to revoke their license.
This report was posted on Ripoff Report on 02/11/2012 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Presidential-Movers-Car-Transport/internet/Presidential-Movers-Car-Transport-They-use-extortive-methods-to-upcharge-your-delivery-an-837546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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