- Report: #559821
Report - Rebuttal - Arbitrate
Complaint Review: President's Choice MasterCard
President's Choice MasterCardScarborough, Ontario United States of America
President's Choice MasterCard PC MasterCard ,owned by CIBC bank, Balance Transfer Ripoff Scarborough, Ontario
*Author of original report: Case resolved
*Author of original report: Please correct
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I gave the telemarketer my TD Visa credit card number and the amount of $3175.
This amount was charged to my PC Mastercard, but it did not appear on my TD Visa.
Upon further investigation, the telemarketing representative mixed up the numbers and my $3175 was transferred to someone else's TD Visa card.
PC Mastercard is supposed to record all telemarketing calls, so they should review the call and fire this agent.
I have spoken to supervisors at PC Mastercard - Graham X29 and Eric W26 (they will not provide their last names) to no avail. This has gone on over 2 months and has not been cleared up.
I have called them countless times and am told it may take several more weeks. I was even told by a representative (with bad English) that they would call me and inform me of their "decision" to return my money (that they stole or transferred to the wrong account.)
I am out $3175 and am still expected to make payments on my PC MasterCard.
This report was posted on Ripoff Report on 01/25/2010 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Presidents-Choice-MasterCard/Scarborough-Ontario-/Presidents-Choice-MasterCard-PC-MasterCard-owned-by-CIBC-bank-Balance-Transfer-Ripoff-S-559821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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