- Report: #1133898
Report - Rebuttal - Arbitrate
Complaint Review: Prestige Auto Sales
Prestige Auto Sales3970 E Roosevelt Blvd, Philadelphia, PA 19124 Philadelphia, Pennsylvania USA
Prestige Auto Sales DISHONEST CAR DEALERS - LIARS - CLAIM THEY WILL MAKE THINGS RIGHT AND NO NOT FOLLOW THROUGH!! Philadelphia Pennsylvania
*Consumer Suggestion: Why didn't you inspect it "before" you bought it?
*Author of original report: Follow Up
*General Comment: You do realize...
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On January 23, 2014 I purchased a 2007 Toyota Prius from Prestige Auto Sales, LLC. Approximately two weeks later I received the car from them. It was shipped from one of their other business locations in Hollywood, Florida. Upon receiving the vehicle I then took it to a local Toyota dealer to have the car fully inspected. As a result of the inspection it was determined that the vehicle had a leaking water pump and a defective ABS Brake Actuator Assembly which needed to be replaced.
I contacted Alex and informed him of the problems that my Toyota dealer found and I faxed and emailed him a copy of the repair estimate from the dealer. A few weeks after that I had the water pump repaired at a local auto repair shop and paid for the cost of the repairs out of my own pocket. The repair bill was $276. I then contacted Alex again and he assured me that he would work with me to resolve the problems with the vehicle. Alex agreed to send me a check in the amount of $276 to cover the cost of the repairs on the defective water pump which he did. Alex also told me that he was going to find me a used ABS Brake Actuator Assembly and that he would also pay to have the ABS unit installed in my vehicle at my local auto repair shop.
After waiting two more weeks it became apparent to me that Alex simply did not care about resolving this issue as I still had not heard from him during that time. I then located a used ABS Brake Actuator locally and emailed Alex and informed him that I had found a used ABS part for $275 and that the labor would cost $300 to install it. In order to resolve the issue as it had now been almost two months since I purchased the car from him, I suggested that he simply send me a check for $575 to cover the cost of the used ABS Brake part and the labor charges. I sent Alex and email and he agreed and that he would mail me a check for $575.
Alex claims to have mailed the check to me on March 19th per his email to me. Today is March 26th and I still have not received the check from him. Alex lied and he never sent the check to me. It only takes 4 days for a check to arrive from Hollywood, Florida to Goose Creek, SC. I have sent Alex three emails through eBay over the past three days and he has not replied to any of my emails. I plan on leaving him negative feedback on eBay if the check does not arrive here by Friday March 28th.
This report was posted on Ripoff Report on 03/26/2014 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prestige-Auto-Sales/Philadelphia-Pennsylvania/Prestige-Auto-Sales-DISHONEST-CAR-DEALERS-LIARS-CLAIM-THEY-WILL-MAKE-THINGS-RIGHT-AND-1133898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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