- Report: #397226
Report - Rebuttal - Arbitrate
Complaint Review: Prestige Financial Services
Prestige Financial ServicesPo Box 20907 Salt Lake City, Utah U.S.A.
Prestige Financial Services Constant Harrassment and Interogation of family Memebers Salt Lake City Utah
*Consumer Suggestion: Write a letter to the attorney generals office in your state
I received a letter in the mail for the month of November Congratulating me on the request to change my payment date from the October 22, to the 5th of every month. I sent two e-mails to Gabriel, my so called customer service representative, and he never responded. He would not even so much as address my concerns in the e-mail, (which I belive is a total way to set peope up for failure).
Gabriel would send repeated e-mails to contact him, and I would inform him in each and every e-mail I would call as soon as possible.
Then On December 2, I received an e-mail from a LuAnn Wagner from the "Legal" department requesting I contact her in "24 hours" to make payment arrangements. I send an e-mail to them explaing that I am unable to receive calls at work as I work for the crisis hotline, and I do not have a cell phone. I have not heard a response, but I do believe e-mail is a form of communication, right? I also listed a few payment dates on my e-mail,to LuAnn and I am waiting to see if she will respond.
Prestige Financial Will harass your family and friends if you don't call them back in a two seconds, and will hound you all week long until the payment is made. gabriel even told me once, "this is a courtesy call letting you know your payment is due Saturday and we do not have it by Monday, I will be calling you again". How rude is that.
I wish something could be done about this harassment and unprofessional behavior.
This report was posted on Ripoff Report on 12/02/2008 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prestige-Financial-Services/Salt-Lake-City-Utah/Prestige-Financial-Services-Constant-Harrassment-and-Interogation-of-family-Memebers-Salt-397226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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