- Report: #642230
Report - Rebuttal - Arbitrate
Complaint Review: Prestige Home Center/Nobility Homes
Prestige Home Center/Nobility Homes4465 Duncan Road Punta Gorda, Florida United States of America
Prestige Home Center/Nobility Homes Unresolved multiple serious issues remain with the house that they built after paid in full with no attempt at resolution after over four months. Punta Gorda, Florida
*Author of original report: Warranty has expired
*Author of original report: Additional complaints
*Author of original report: Management sugarcoating problems
*UPDATE Employee: We have tried to make Lemonade out of Lemons
*Author of original report: A little progress
*Author of original report: Wednesday Jan 19th
*Author of original report: Finally - hope for justice
*Author of original report: Unhappy customer
*Author of original report: North Fort Myers
Unresolved issues remain with a double-wide mobile home that is paid in full. When I call to speak to the local office, they will not take my calls unless I use someone else's phone because they have caller ID and they are screening calls. When they say they will call back, they don't. They ignore my desperate pleas for help and when I leave a message on their machine they refuse to answer my calls even though they know many problems remain.
Some of the serious remaining issues (after 4 months of waiting) include:
1. Improper sized steps with no handrail.
2. Roof buckle.
3. Missing light fixtures supposedly included in the 'light package' upgrade.
4. Security and functional issues with doors.
5. Issues throughout the house of being out of plumb, out of square.
Despite many attempts to get help from every level in this company, they do not call or make any attempt to communicate with me. Resolution attempts on my part have fallen on deaf ears. Customer service is not part of their agenda.
This report was posted on Ripoff Report on 09/19/2010 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prestige-Home-CenterNobility-Homes/Punta-Gorda-Florida-33982/Prestige-Home-CenterNobility-Homes-Unresolved-multiple-serious-issues-remain-with-the-ho-642230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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