- Report: #1086523
Report - Rebuttal - Arbitrate
Complaint Review: Pretty Pets Grooming
Pretty Pets Grooming5850 Eubank Blvd NE Albuquerque, New Mexico USA
Pretty Pets Grooming Animal abuser without any conscience Albuquerque New Mexico
*REBUTTAL Owner of company: From the owner, Marilyn
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My dog was groomed by the nephew of the owner. The owner claims to be more gentle and humane in order to get your business yet does not ever groom any of the animals herself. She allows very young and poorly trained relatives to handle your pet without any supervision by her. She claims to be too ill from a cat bite to properly run her business or supervise her employees. The nephew cut my dogs ear while grooming her and hid the injury with a bow. We thought that the hair was tangled when she got the bow off but didn't think there was anything wrong. About 10 days latter we found a scab under her hair and took her to the vet. $130 later in antibiotics and a clip and clean for her wound, the vet told us that her ear had been cut. We asked if it could have happened while she was scratching at the bow and she said that it was a cut made by something sharp.
I took the dog into their shop to show them and the first words out of the nephew's mouth were, "I didn't do that". [continued below]....
I posted this information to my Facebook page and found that 2 other completely unrelated people had had experiences similar to mine, either by being lied to or by having their pets injured. She never takes responsibility for her incompetent nephew who hurts animals while unsupervised in her shop. She should not be allowed to have any contact with animals. EVER.
This report was posted on Ripoff Report on 09/22/2013 06:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pretty-Pets-Grooming/Albuquerque-New-Mexico-87111/Pretty-Pets-Grooming-Animal-abuser-without-any-conscience-Albuquerque-New-Mexico-1086523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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