• Report: #716003

Complaint Review: Price Self Storage

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  • Submitted: Sun, April 10, 2011
  • Updated: Mon, August 15, 2011

  • Reported By: Lola — San Diego California United States of America
Price Self Storage
4667 Albuquerque Street San Diego, California United States of America

Price Self Storage PSS Abuses its customers once they have your property in their storage facility in San Diego , California

*Consumer Comment: read your lease agreement

*Consumer Comment: Class action?

*Consumer Comment: Class action?

*Consumer Comment: Class Action, Really?

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Beware...  Price Self Storage is a shady operation.  I signed a contract, but just six-months later my rent was significantly increased citing "increasing operational costs."     

I find it hard to believe that Price Self Storage's costs unexpectantly spiraled out of control causing them to raise my rates just 6-months after agreeing on a price.  Thus, I am left to conclude that Price Self Storage is taking advantage of me knowing that it would be cost prohibitive and hugely inconvenient for me to vacate their storage facility. 

Price Self Storage's Regional Manager, David M. Ackerschott, was less than helpful in resolving this pricing conflict.  I reported Price Self Storage to the Better Business Bureau - complaint pending.  Additionally, I am evaluating a class action lawsuit against Price Self Storage, so please contact me if you're interested in joining the action. [continued below]....
.....  

If you are like me, the issue is both about the money and treating customers fairly by not taking advantage of them.      

My suggestion to prospective customers:  stay away from this place!  There are other storage facilities in the area, which costs less and treat customers better.

This report was posted on Ripoff Report on 04/10/2011 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Price-Self-Storage/San-Diego-California-92109/Price-Self-Storage-PSS-Abuses-its-customers-once-they-have-your-property-in-their-storage-716003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

read your lease agreement

AUTHOR: StorageManager - (United States of America)

Almost all storage facilities have a month to month lease, these means your price is only good for 1 month, after that, they can raise the rates.  It will almost always be done if you moved in on a special price.  You can count on a raise every 6 to 12 months depending on the company.

The good news for you is:  You can move out at anytime if you are not happy with where you store your things.  You can rent a local truck and move to another storage place down the street for under $100.

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#2 Consumer Comment

Class action?

AUTHOR: Tom-storage expert - (U.S.A.)

I am sorry but you do not have standing for a class action suit.  Class action suits are NOT lawsuits where a group of disgruntled individuals simply do not like what a business enterprise did LAWFULLY.  You have a month-to-month agreement with Price Self Storage.  They can raise your rent every month if they choose too.  In contrast, you can move out if you don't like their business practices.

Class action suits are usually brought by one party on behalf of themselves and innumerable other unknown plaintiffs that allege some wrongdoing and that wrongdoing has damaged all those plaintiffs.  A judge must hear the complaint and certify the case as having class action standing.  You have no right to sue, much less complain.  You have presented nothing here that Price Self Storage has done wrong.

Let the anger go, life is too short.
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#3 Consumer Comment

Class action?

AUTHOR: Tom-storage expert - (U.S.A.)

I am sorry but you do not have standing for a class action suit.  Class action suits are NOT lawsuits where a group of disgruntled individuals simply do not like what a business enterprise did LAWFULLY.  You have a month-to-month agreement with Price Self Storage.  They can raise your rent every month if they choose too.  In contrast, you can move out if you don't like their business practices.

Class action suits are usually brought by one party on behalf of themselves and innumerable other unknown plaintiffs that allege some wrongdoing and that wrongdoing has damaged all those plaintiffs.  A judge must hear the complaint and certify the case as having class action standing.  You have no right to sue, much less complain.  You have presented nothing here that Price Self Storage has done wrong.

Let the anger go, life is too short.
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#4 Consumer Comment

Class Action, Really?

AUTHOR: Ron storagelienlaws.com - (United States of America)

Most of the time price increases are based on supply and demand. If there is a demand for a certain size unit, the price goes up.  If tenants continue to pay what is being charged, then the market rate is just fine and if no one moves out it might stand to be increased again. Did your contract state that the rates could be increased with a notice?

You never stated what your price increase was, only that it would be cost prohibited to move. But not cost prohibited to file a court action? What is your reasoning behind the court action?

 
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