Priceline, Priceline.com Ripoffs Continue Booked hotel online and priceline changed the dates by over a month! Internet

The same thing happened to me, and when I called I spoke with a representative who told me over the phone that she would actually correct the dates AND refund the $25 fee. Neither was done. I had to fight to get the dates changed, and upong repeated contact with customer service the fee is still being charged. I even get the little song and dance about how "we value our customers" I told them that they may pretend to value their customers but when it comes down to being blatantly lied to, or sticking up for their customers they chose to side with the liars. I even requested that they pull the recorded call and listen to what I was told, to which they refused.

I had a similiar situation happen. I didnt get very far but you may have better luck. Here is the phone number for Priceline corporate offices. Call them and speak to the VP of customer service you may get somewhere. Good luck
1-800-945-4602 I had to fight for this number they do not offer it

-Kim

#1 Yes, I verified everything before submitting my offer. I even printed out every page at the time.

#2 Yes, priceline.com offered to cancel the request for a fee. I refused. I will not pay a fee for their error.

I have filed a criminal complaint against them with the FBI. I have filed additional complaints with the BBB, the Connecticut Dept. of Consumer Affairs, and my state Attorney General. Maybe one will get their attention.

There can be no excuse for the actions of priceline.com and companies like their should not be allowed to do business in the USA.

I will fight them until I take my last breath. The only redeeming factor is I know I'll cost them hundreds of times more than what they stole from me.

I'm not going to ask you the obvious question......Did you check your dates before purchasing?

Of course you did.

However, I digress........

You do have a couple of options when you enter the wrong date with a Priceline reservation:

1) If you reserved a Name Your Own Price reservation, simply ask for a Cancel with Resubmit. This will allow you to rebook the correct dates for only a small fee.

2) If you reserved a regular, retail hotel reservation, simply call and ask what the cancellation policy states. In most cases you can cancel for only $25.

Hope this helps.