• Report: #1058429

Complaint Review: Priceline

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  • Submitted: Tue, June 11, 2013
  • Updated: Tue, June 11, 2013

  • Reported By: mflanigan — Norwood Ohio
Priceline
800 connecticut ave norwalk, ct 06854 Norwalk, Connecticut USA

Priceline Name Your Own Price, Car Rental Norwalk Connecticut

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I reserved a flight, hotel, and car via Priceline, then needed to change the date.  The hotel was no problem,I had to pay a change fee with the airline (which I would have had to anyway), but both Hertz and Priceline told the car rental was non-changeable, due to 'Name Your Own Price'.  I did not use the Name Your Own Price option, but selected from a list of prices shown me.  There was no indication of non-cancellable status ountil after I confirmed.  I consider this practice deceptive. - I don;t see how I could have been considered as using a bid system when I made no bid, but only selected from offered prices.  I called customer service, but they were no help, and only gave me a snail mail address for further escalation, so it looks like they're stonewalling.

 


This report was posted on Ripoff Report on 06/11/2013 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Priceline/Norwalk-Connecticut-06854/Priceline-Name-Your-Own-Price-Car-Rental-Norwalk-Connecticut-1058429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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