- Report: #951054
Report - Rebuttal - Arbitrate
Complaint Review: Priceline
Priceline800 Connecticutt AVE Norwalk, Connecticutt 06854 Internet United States of America
Priceline Booking.com Doesn't disclose the "catch" for booking through this site. God only knows how to reach a live person Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
What made we write is because tonight a regular guest C/I & was booked at wrong hotel. I can say both are to blame for this one since we do not know who made actual error. Nevertheless, I had to call from our designated 800# because guest could not get a live person on the phone for over 20 min. I gave phone to guest & he asked for supervisor over & over & over again. That fell on deaf ears, they refused to transfer this guest. So I called from a different phone. I tried in vain to speak to a supervisor to no avail. Even though we are a "hotel partner." If they aren't gonna help us help you, then you can bet your bottom dollar they won't help you either.
My suggestion is if you wanna guarantee don't book Priceline. Go to a reputable site, w/good reviews or if you have the time look at the hotel's actual site, call toll free number, & call hotel directly to find your best guaranteed room type, whether it be smoking, non smoking, one bed, two beds.
Thank you for your time.
This report was posted on Ripoff Report on 10/04/2012 08:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Priceline/internet/Priceline-Bookingcom-Doesnt-disclose-the-catch-for-booking-through-this-site-God-only-951054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.