• Report: #1135711

Complaint Review: Priceline

  • Submitted: Wed, April 02, 2014
  • Updated: Wed, April 02, 2014

  • Reported By: Katie — St Louis Missouri
Internet USA

Priceline Undisclosed fees after booking- SCAM! Internet

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I used the Name Your Own Price tool and input $130 for a hotel in Los Angeles. I received a 3.5 star in the area of my choice and then looked up the hotel Priceline chose for me. To my horror there is a parking fee of $24 per day at this hotel, and no other free options for overnight parking in the area (Universal City). I called priceline to complain that my $130 night just became $175 a night thanks to taxes and the mandatory parking fee at the hotel. They wouldn't budge, compromise, or refund. I explained this hotel was officially out of my budget for the trip and I should have been given an option to select a hotel with free parking before I made my non-refundable purchase. How is there not a class action lawsuit against this company??

This report was posted on Ripoff Report on 04/02/2014 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Priceline/internet/Priceline-Undisclosed-fees-after-booking-SCAM-Internet-1135711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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