- Report: #777159
Report - Rebuttal - Arbitrate
Complaint Review: Priceline
PricelineInternet United States of America
Priceline www.priceline.com Bait and switch scam! Internet
*Author of original report: Good point, but..
*Consumer Comment: reread
*Consumer Comment: Should be called
*Author of original report: Did you read my report?
*Consumer Comment: Hope this helps, I found this on their website under Terms & Conditions.
*Author of original report: Photos
The problem came upon receiving the confirmation email from priceline. First thing I noticed upon receiving it was that the price was now $390.28! That is a 20% increase in price!
I quickly called priceline to only encounter rude and mostly broken english speaking customer service. They were more willing to hangup on me to listen to the problem. I finally got someone to listen to me but was informed they were unwilling and unable to do anything that prices can change even AFTER i have finished my order. I informed him I wanted to speak to a supervisor who I then informed that the contract and deal I signed was for 325 and that to charge me more breaks their own agreement to me. I asked if I could just cancel the trip with them (if im paying more anyways then no reason they should profit when they are being crooked) I was then informed it would cost me 100 bucks to cancel and the taxs and fees.. So 160 bucks I would be out! When i once again told him that the contract or agreement I signed with him was for 325 and that I had a screenshot for proof I could email him he quickly told me it didnt matter and hung up.
So here I am stuck in this scam known as priceline and wanting to warn fellow consumers of the problems and practices of this company!
This report was posted on Ripoff Report on 09/15/2011 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Priceline/internet/Priceline-wwwpricelinecom-Bait-and-switch-scam-Internet-777159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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