• Report: #1037238

Complaint Review: Priceline.com

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  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Blythe — Bend Oregon
Priceline.com
PO 9022 Jericho NY 11753 Jericho, New York United States of America

Priceline.com Stonebridge Casualty Insurance Company Priceline needs to CANCEL their "Cancellation" insurance! Jericho, New York

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I had just started using Priceline and thought it was working very well. So I decided to use Priceline to book reservations at a hotel about 3 hours from here where I had to go for a meeting. I booked a hotel for 4 nights. I purchased "cancellation insurance." I wasn't able to read all the fine print when signing up for the insurance, though, because I got an error message. But I thought I understood the meaning of the word "cancellation."

There was a blizzard the day I was to leave and the mountain pass was closed. I called immediately and tried to cancel. This was a situation I had no control over. They would NOT make good on the insurance, and I got ripped for all 4 nights.

This was just wrong on so many levels. They said, if I had been sick and had a doctor's note, they would consider honoring the insurance. So perhaps I should have lied.  So much for being honest!

This report was posted on Ripoff Report on 03/22/2013 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/Jericho-New-York-11753/Pricelinecom-Stonebridge-Casualty-Insurance-Company-Priceline-needs-to-CANCEL-their-Canc-1037238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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