• Report: #1052322

Complaint Review: Priceline.com

  • Submitted: Mon, May 20, 2013
  • Updated: Mon, May 20, 2013

  • Reported By: Charla T — lutz Florida
Internet USA

Priceline.com BUYER BEWARE - Do Not Use Priceline.com  Internet

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 Buyer Beware!!!

Situation - Booked a rental car with Hertz thru Priceline.com.  My daughter and I were flying into St Louis 5/16/13.  I listed her as the driver; I was listed as the payor. 

I am clearly listed as the guarantor of payment (my credit card etc).  My daughter had to cancel the trip due to a death in her family.

I called Hertz to have my name put as the driver. No can do! With Priceline...once the reservation is made - no changes can be made.  Priceline says, have my daughter pick up the car and add me as a second driver.  Huh?  Didn't I just tell them she was no longer coming with me?   Hertz says call Priceline...

Called Priceline - explained the situation.  I only needed the driver to be changed to my name. No can do! Once the reservation is made - no changes can be made.

This was a minor request.  It wasn't as if I was a new person asking to be listed as the driver.  I was on the reservation already under Billing Name.

$180.00 lost!! by me...gained by Priceline.com & Hertz

Wonder how much $$$ are pocketed and or kicked back to these types of companies.

I feel like such a sucker! 

This report was posted on Ripoff Report on 05/20/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-BUYER-BEWARE-Do-Not-Use-Pricelinecomnbsp-Internet-1052322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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