- Report: #1052322
Report - Rebuttal - Arbitrate
Complaint Review: Priceline.com
Priceline.com BUYER BEWARE - Do Not Use Priceline.com Internet
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Situation - Booked a rental car with Hertz thru Priceline.com. My daughter and I were flying into St Louis 5/16/13. I listed her as the driver; I was listed as the payor.
I am clearly listed as the guarantor of payment (my credit card etc). My daughter had to cancel the trip due to a death in her family.
I called Hertz to have my name put as the driver. No can do! With Priceline...once the reservation is made - no changes can be made. Priceline says, have my daughter pick up the car and add me as a second driver. Huh? Didn't I just tell them she was no longer coming with me? Hertz says call Priceline...
Called Priceline - explained the situation. I only needed the driver to be changed to my name. No can do! Once the reservation is made - no changes can be made.
This was a minor request. It wasn't as if I was a new person asking to be listed as the driver. I was on the reservation already under Billing Name.
$180.00 lost!! by me...gained by Priceline.com & Hertz
Wonder how much $$$ are pocketed and or kicked back to these types of companies.
I feel like such a sucker!
This report was posted on Ripoff Report on 05/20/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-BUYER-BEWARE-Do-Not-Use-Pricelinecomnbsp-Internet-1052322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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