- Report: #756095
Report - Rebuttal - Arbitrate
Complaint Review: Priceline.com
Priceline.comInternet United States of America
Priceline.com Consumer Fraud: Priceline misleading the consumers Internet
*General Comment: Not surprising,,,,,,,,,,
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(1) Wailea Beach Marriott $249 per night.
(2) Grand Wailea, A Waldof Astoria Resort $569 per nigth.
(3) h*o'olei At Grand Wailea $1495 per night.
I thought my chance to get Grand Wailea was high if I submitted the bid higher than $249. If Grand Wailea could not accept my bid, priceline should give me a resort with retail price higher than $250.
The initial bid $250 was accepted without any counteroffer. Unbelievable that priceline gave me a resort, Wailea Beach Marriott, with retail price at $249. As a result, I am loosing money to bid a resort. I paid more than retail price. I had no choice to get what resort I wanted even though I paid more. If I book a resort at retail price, I have choice to choose which resort I want.
I called Priceline several times but they refused to cancel the bid. They could only able to refund $1 per night back to me. Also, they refused to refund the tax and fees for $1 x 6 nights. However, I paid the tax and fees for the amount of $250 x 6 nights.
This report was posted on Ripoff Report on 07/21/2011 04:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-Consumer-Fraud-Priceline-misleading-the-consumers-Internet-756095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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