• Report: #1066263

Complaint Review: Priceline.com

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  • Submitted: Thu, July 11, 2013
  • Updated: Thu, July 11, 2013

  • Reported By: mclarkusa — Tucson Arizona
Priceline.com
Internet USA

Priceline.com Deceptive Practices wih no way to cancel a reservation. Internet

*Consumer Comment: All hotels...

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As many may know, priceline doesnt tell you whatvhotel they are giving you until after you pay. I was getti.g a room in phoenix and priceline took my money for a room at the radisson. I got to the hotel and was informed there was a minimum $50 authorization that must take place in order to check in. I did not have the available funds and was turned away. I tried for hiurs to resolve this with customer service and was stonewalled repeatedly. They have a no refund or cancellatiin policy and they refused to refund my money. The incidental charge was more than  the room and they did not disclose this. I feel like i have been defrauded and will never use this comoany ever again. I had to dispute the charge with my card comoany which takes an additional ten business days. Beware this ripoff comoany!


This report was posted on Ripoff Report on 07/11/2013 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-Deceptive-Practices-wih-no-way-to-cancel-a-reservation-Internet-1066263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

All hotels...

AUTHOR: Jenn - ()

Every hotel I've ever stayed at has held a deposit for damages, even rooms I've booked and prepaid online with Priceline.  I don't necessarily believe they ripped you off but maybe that knowledge should be shared ahead of time.

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