• Report: #902534

Complaint Review: Priceline.com

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  • Submitted: Mon, June 25, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: Wendy — Richmond Virginia United States of America
Priceline.com
Internet United States of America

Priceline.com Injured my back and called Priceline to see if I could use the Hotel fopr a future date and they said NO. No rerfunds, no cancellations allowed. Internet

*Consumer Suggestion: Read the fine print

*General Comment: Sounds like a YOU PROBLEM

*Consumer Comment: There goes the grammar police

*Consumer Comment: Threats?

*Consumer Comment: You agreed to the terms when you booked the room

*Consumer Comment: You agreed to the terms when you booked the room

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0Author 6Consumer 0Employee/Owner

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Called Priceline to get a good deal on a Hotel in Bend, OR. Booked the Hotel and then I injured my back on the day of the trip. Called Priceline and asked if I could use the Hotel for another trip at a future date and they said no refunds or cancellations allowed.

I told them I have several friends who have over 10,000 people on their email list and I would let everyone know that Priceline would not let me use the Hotel for a future date when I injured my back.

This report was posted on Ripoff Report on 06/25/2012 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-Injured-my-back-and-called-Priceline-to-see-if-I-could-use-the-Hotel-fopr-a-902534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Read the fine print

AUTHOR: tight0867 - (United States of America)

I use Priceline alot and to avoid this in the future, next time, check the box that states Travelers Insurance..yes for $5 dollars a night, you could cancel if you had to and Priceline would refund your money.  Try reading all the information on the page and you won't get suckered next time.
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#2 General Comment

Sounds like a YOU PROBLEM

AUTHOR: KemChi - (United States of America)

YOU Booked the room on the dates that YOU selected
YOU Clicked the AGREE to Terms button and Agreed to the Terms of the sale.
YOU injured your back, and could not make the trip..
YOU decided that the rules no longer applied to you, and that you are special and should be able to somehow become exempt from Priceline's policy..

This sounds like a YOU PROBLEM. Not a Priceline Problem..
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#3 Consumer Comment

There goes the grammar police

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Don't people know it is  Team Rebutt policy to correct every i not dotted and every t not crossed???? Can't we all get along?????
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#4 Consumer Comment

Threats?

AUTHOR: Ramjet - (U.S.A.)

Most companies don't respond well to threats.
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#5 Consumer Comment

You agreed to the terms when you booked the room

AUTHOR: coast - (USA)

Posted on the Priceline home page (directly below Captain Kirk's picture):

All sales final.
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#6 Consumer Comment

You agreed to the terms when you booked the room

AUTHOR: coast - (USA)

Posted on the Priceline home page (directly below Captain Kirk's picture):

All sales final.
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