- Report: #889527
Report - Rebuttal - Arbitrate
Complaint Review: Priceline.com
Priceline.com Scam, poor customer service Internet, Internet
To make matters worse, they told me that they cannot refund any part of the money if I decide to check in early. That is, they had charged me for the full stay and they had already disbursed the money to the hotel! If they had at least allowed me to check out the next day, I would have literally checked out and checked right back in and I would have obtained a better rate. Furthermore, if I had completely ignored priceline.com and gone ahead and made reservations with the hotel directly, I would not have been on the hook for all the 7 days right off the bat! Most hotels bill you day-to-day and you are allowed to check out early without being billed for the entire period. Give or take a day or two!
The whole thing stinks and comes across at worst, as a scam and at best, as gross ineptness in running a business! Rest assured priceline has lost a long time customer. I will never be coming back to them again and I will make sure I share my thoughts in as many internet message boards and with friends as possible.
This report was posted on Ripoff Report on 05/28/2012 02:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-Scam-poor-customer-service-Internet-Internet-889527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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