• Report: #958444

Complaint Review: Priceline.com

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  • Submitted: Mon, October 22, 2012
  • Updated: Mon, October 22, 2012

  • Reported By: Frequent Traveler — United States of America
Priceline.com
Internet United States of America

Priceline.com is intentionally misleading on Hotel Star Ratings to get you to bid , Internet

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Priceline allows you to search Hotels and provides a Star Rating.  Then when you turn around and bid on a Hotel, then all of a sudden, Hotels that you didn't see before are rated at the level of your prior search.  Its like a bait and switch.  It leaves you unsatisfied.  My suggestion is that if you use Priceline and they offer a Star Rating, select a star level that is one to two levels higher than what you think you want.  Of course, it won't work then.  No surprises there.  Lesson learned.  I'll stay at the Best Western "3 Star" Hotel.  Trip Advisor, Hotel.com and other websites give this Hotel a 2 star rating.  Chances are, if you shop around you will be more satisfied. 

This report was posted on Ripoff Report on 10/22/2012 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/internet/Pricelinecom-is-intentionally-misleading-on-Hotel-Star-Ratings-to-get-you-to-bid-Inte-958444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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