- Report: #927312
Complaint Review: Priceline.com
| Priceline.com www.Priceline.com
norwalk, Connecticut United States of America |
|
Priceline.com Booked hotel outside of area selected. Evidently this is common practice. norwalk, Connecticut
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We booked a "name your price" hotel and the hotel they booked was not in the area described. The hotel was 2 cities away from the resort area we selected. We spoke to the hotel and they said they get many calls from priceline customers (suckers) who thought they were booking in a different area.
They will only pay attention when they get enough push back from the public. The key is WIDESPREAD attention. If you had a bad experience you need to spread the word in as big of a way as you can.
If enough people hear these stories it will make a difference. That is the power of the media. Also post your reviews on reveiw sites as well. I have never experienced a company with such utter disdain for customer satisfaction. Priceline needs to improve their customer service.
Class action lawyers? where are you?
This report was posted on Ripoff Report on 08/14/2012 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pricelinecom/norwalk-Connecticut-/Pricelinecom-Booked-hotel-outside-of-area-selected-Evidently-this-is-common-practice-n-927312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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