I was ripoff by Adorama on a misleading order of 2 tripods, which were crap. When I made the order, their site said nothing about being on vacation for over a week. Just place the order and days go by without any receipt or customer service.
Adorama system said I order 2 tripods but I only wanted one of them. I filed a complaint but they mailed the tripods but customer service or the whole company was on vacation to correct the order.
When they arrived, I noticed the tripods I got were not as discribed, they was cheap Chinese made tripods. They send the 2 tripods in 2 boxes with 2 separate shipments but they said the shipping was paid for but they wanted me to pay them to return them. I said no way, yet they sent me a UPS return label for one box and they said you pay for the other one. I explained that I did not pay for 2 of them, they made the mistake yet they were no willing to correct the problem they created. [continued below]....
I taped the 2 boxes together and shipped as one box but Adorama got the box but they still wanted to charge me for 2 shipments, so they sent me a refund and took off the $21.30 off my refund. I said no way, I said screw this I file chargeback because this company Adorama is giving me the run around.
I am cyber posting my complaint because they tried to rip me off and their customer service was rude over the phone. They think they are right, ever heard of the term the customer is always right, not at Adorama
There tripod the Tiltall 3 Section Video bi-post Tripod here:
I am not going to order from this company again because they do horrible business. I don't know if you had the same problem but I searched them online and found other related complaints like mine similar.
The place is a ripoff.