• Report: #474940

Complaint Review: Primary Care

  • Submitted: Thu, July 30, 2009
  • Updated: Thu, July 30, 2009

  • Reported By:federal heights Colorado
Primary Care
400 Metro Place N. Suite 300 Dublin, Ohio U.S.A.

Primary Care [vehicle Warranty Company] we bought a new car and the transmission went out we have a warranty but they are not covering it. Dublin, Ohio

*Consumer Suggestion: read the contract and be smart

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We purchased a 2002 ford explorer on 04-28-09 and the transmission went out.we took the vehicle to Omera Ford where they confirmed it was the transmission and told us it would cost $3600 to fix.So we contacted the warranty company and they are not trying to fix it.They gave us the run around then told us we had to have the warranty for 60 days we were only 6 days shy of that 60 days.And they never told us that we had to have the warranty 60 days or we would have waited those six days. but however now they are trying to compensate us $600 towards a transmission and we don't know what we can do.PLease help us Thanks

Gerald
federal heights, Colorado
U.S.A.

This report was posted on Ripoff Report on 07/30/2009 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Primary-Care/Dublin-Ohio-43017/Primary-Care-vehicle-Warranty-Company-we-bought-a-new-car-and-the-transmission-went-out-474940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

read the contract and be smart

AUTHOR: Media Mark W - (U.S.A.)

Did you read your contract? I am shopping them now and am a little confused by their wording, "Waiting Period means thirty (30) days and 1000 miles OR sixty (60) days and 500 miles. How long have you had the car in question- 30 days and 1000 miles, or 60 days and 500 miles? Keep after them, both you and O'Meara, because if you keep after them they will payout. Call, email, write, whatever it takes.
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