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Report: #1081982

Complaint Review: Prime Acceptance Corp in Utah - Salt Lake City Utah

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  • Reported By: Maria — las vegas Nevada
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  • Prime Acceptance Corp in Utah p.o. box 571680 Salt Lake City, Utah USA

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 I was 1 day late on my auto loan with tis company, after 18 months of paying on time. My husband got into a car accident at his job and was off work for 1 month, wasnt able to pay car note on time. I called them to set up an arrangement and they refused. Have been harassing me and my references. Have sent text to my cell phone with deragatory messages. Have threathen me and have caused alot of stress. I am a 60 year old woman on disability and this company has been close to giving me a heart attack because of my payment being late 10 days.

My husband also has been trying to communicate with them to set up an arrangement, now that he is better and has returned to work. They are very cruel, and have no consideration on how they talk, treat, there customers. Have sent harassing text. I would not recommend this company due to their behavior on collecting payments. Do not care to help our american people and country. After 18 months of payments ontime, this is how we get treated. If i could afford a lawyer i would take them to court for harrasment. Now were going to lose the only reliable transporation because they are not willing to work with us on this matter.

This report was posted on Ripoff Report on 09/05/2013 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prime-acceptance-corp-in-utah/salt-lake-city-utah-84157/prime-acceptance-corp-in-utah-do-not-finance-an-auto-through-this-company-bad-business-g-1081982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#5 General Comment

Reason why subprime lenders need to collect in this manner

AUTHOR: anonymous - (USA)

POSTED: Tuesday, July 19, 2016

Sadly, many people have difficulty at times in paying their bills.  When this happens, a dealership cannot send your paper to a credit union or bank because the lenders criteria are not met.  This is found in your credit report.  Because of this, your paper, or loan documents, in order for you to have reliable transportation as you stated it was, they have no choice but to send the loan documents to a sub prime lender.  Sub prime means that you have had trouble in the past paying your bills for whatever reason.  When someone is loaning you money, the only thing they care about is the repayment process that you agreed to and signed for many times over on the loan documents.  It wasn't a trick.  You knew the interest rate, the payments and the due dates.  Unfortunately, bad things do happen and there was a reason that money was not coming in regularly for a period.  Remember, their only goal is to stick to the contract that you signed and agreed to when you purchased the car.  No one held a gun to your head.  They do not have to work with us or you if they choose not to.  In general, and of course this does not mean everyone, but in general, people that a bank or credit union may have difficulty financing or refuse to finance have a problem in paying back loans.  This is why the interest rate is so high.  They are carrying B paper, or in other words, according to your past track record, there is a possibility you will not be able to repay this loan.  They and you know this going into the purchase.  They haven't tricked you or done anything that is illegal.  They have tried to collect a debt.  As a previous poster said, one day late, is late.  There is no grace period.  Once you drive any used car off any lot, you own that car.  That is why every car dealer on the planet has you sign an AS IS agreement.  And you did sign that at time of purchase.  Meaning, you knew it was a used car, it did pass the minimum standards for Safety and Emmissions because that is the only way they can sell any vehicle.  Two weeks later the transmission goes out?  It happens.  If you want to avoid that in the future, you only purchase a new car with a manufactures warranty.  That is the only way to insure you are covered in the event something happens to the car.  The car dealer is not out to get you.  They helped you buy a car when you could not qualify at other locations. As far as the company trying any means to collect a debt, that is what they do.  They gave you money or took a chance on you when others would not and when they see that the contract may be going south, you also signed paperwork that you agreed that you knew this.  They do have the right to reposses the car because they technically own it.  I don't work for this company and certainly hope that all was resolved well.  To agree to a repayment program and not be able to meet your obligations and then to take to the internet in anger because somehow now it is their fault you can't repay, is immoral.  The fault lies with the buyer in this case.  Do companies that buy risky paper ask for more in interest?  Yes.  Of course!  Why?  Because they know that there is a larger risk.  Without companies like this, you would not be buying a car unless you had the cash to buy it upfront.  Not many people are in a position to do that.  Do these companies collect in a more aggressive manner?  Of course.  They have to.  They are burned more times than you care to believe and can't afford to have everyone be late.  They don't have the time or manpower to babysit their clients.  Once a client is late, they will most likely continually be late. That is just a fact.  So they have to do their job more aggressivly.  Best of luck. 

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#4 General Comment

Yes you must be with the lender

AUTHOR: Me informing You - (USA)

POSTED: Wednesday, December 09, 2015

 You basically are saying the following: You are deadbeats because you are financing here You dont want to follow the rules You shouldnt voice your opinions I can say this... My daughter got a loan thru them NOT because she was a deadbeat, NOT because she is a bad person... She actually already had an auto loan with the credit union and Low Book had a car she wanted. We were aware of the high interest but will refi here at the start of the year. Everyone was up front about everything, my daughter just wanted the other car. SO not everyone is a deadbeat and my kid prob makes more per hour than you do, and this company still is texting references a month later, so i would be the first to say that maybe they dont have their ducks in a row either???? Dont be so quick to judge why people are where they are, be happy people are financing thru you and shut it... This keeps you employed and the wifi connection your using paid for.

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#3 Consumer Comment

PAC

AUTHOR: F-PAC - ()

POSTED: Friday, August 22, 2014

They are the WORST finance company I have ever used!! Everything she said above has been true for me as well.. Finance companies r suppose to look out for the buyer and I knew something was wrong with the car 24 hrs in even tho larry h miller insisted there was nothing and that it was fine but if something did happen they would fix it. I stalled for a week and PAC pushed everything thru anyways not to mention they REFUSED to give me a warranty! I'm sending my car back to them today! u bought it in January an dumped $1200 into fixing it in week 2! More since an it's been broken dwn since march!! Wat a F****** joke! It never should've even passed safety an im! I'll never use them OR buy from Larry h miller again!! I've never had a dealership refuse me my state inspection before let alone put me thru so much BS!! Money hungry a**holes! I'm out over $5000 now an I'm sure they'll try n nail me for another $10k for the repo!

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#2 Consumer Comment

Really now?

AUTHOR: NOmama - ()

POSTED: Thursday, August 07, 2014

It's blatantly apparent that you're one of their employees dingus. Try using more tact in wording how you respond as to make it not so obvious as to your employer, some companies will fire people for less. And I can attest to how PAC's collections practices are shady at best. The demand that an immobilizer device is placed in the vehicle. Ridiculous really. Makes one wonder if they've been reported to the state attorney general's office, and if so, how many times?

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#1 Consumer Comment

What Does That Mean?

AUTHOR: Jim - ()

POSTED: Saturday, September 07, 2013

So they won't "work with" you, right?  What does that term mean?  As per you, it means "I want to make my payment if and when I want to!"  Lets start at the beginning.  These people are SUBPRIME lenders.  You have a demonstrated and documented reputation of NOT paying your bills on time...otherwise you would have been financed with a lower APR with a bank.  SUBPRIME lenders manage their accounts alot closer than prime lenders.  With a SUBPRIME lender, there is no wiggle room.  They've heard all the stories and all the reasons payments can't be made on time.  Secondly, the lender's only purpose in life is to lend money.  They are not your mother, your clergyman, your financial advisor or friend.  Thirdly, "late" means "late".  If the payment is due on the 15th, then on the 16th it is late.  When YOU fail to make the payment on time, then it is YOU who turns on the collections machine up to and including a repo if needed.  Remedy?  Very, very simple.  You go out and get a part time job to help make ends meet.  Yes...there are part time jobs to be had.  Finally, because you may not like wat you've just read, don't waste your time claiming I must work for them...because I don't!

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