• Report: #61946

Complaint Review: Prime TV/ Direct TV

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  • Submitted: Thu, June 26, 2003
  • Updated: Thu, June 26, 2003

  • Reported By: Wendy — Tacoma Washington U.S.A.
Prime TV/ Direct TV
125 Murray Hill Road Suite H Southern Pines, North Carolina U.S.A.
  • Phone: 877-435-7788
  • Web:
  • Category: Cable TV

Prime TV/ Direct TV ripoff Southern Pines North Carolina

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I got the number off an ad on TV, so I called I was told free insulation, 2 months free service. Than I'm told I had to pay the installer $99 and I would be reimbursed. I even payed the $19.90 shipping and $49 for insurance on equitment. The installer installed the equitment, he than calls Direct TV, I'm than told I had to pay additional $55 for activation.

I told the person no one told me that there would be more charges. I told them forget it I will not pay more money because I was never told. Direct TV told my husband I was not to pay the installer, and I wouldn't get the $99 back from Direct TV. So I called Prime TV they told us to deal with Direct TV. We talked to a manager at Prime TV she said she would wave the $55, but that was to late after approx. 2hrs of going back and forth with both companies. I called my cable company so I can go back to basic cable.

These 2 companies are really bad. I feel if they shouldn't get away with this. Because someone might think their getting a great deal and their being ripped off. Its not fair..

Wendy
Tacoma, Washington
U.S.A.

This report was posted on Ripoff Report on 06/26/2003 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prime-TV-Direct-TV/Southern-Pines-North-Carolina-28387/Prime-TV-Direct-TV-ripoff-Southern-Pines-North-Carolina-61946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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