• Report: #78291

Complaint Review: Prime TV - Direct TV

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  • Submitted: Tue, January 27, 2004
  • Posted: Tue, January 27, 2004

  • Reported By: Mae — Crystal Springs,MS Mississippi U.S.A.
Prime TV - Direct TV
info@primetelevision.com Internet U.S.A.

Prime TV - Direct TV ripoff They promised me the rebate and I want it. Internet

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Had direct TV installed 12/13/03 by Prime TV. There was no rebate form with materials installers brought to my home.

I have called three times for the rebate application to be sent to me. I was told on !2/13/03 that it would be sent within 7-10 days. I called 12/29/03 and 1/10/ 04 trying to get the forms. Each time I was told I would get the forms in 7-10 days. Today is 1/27/04 I still do not have the forms I need to request my rebate of $89.00. I keep calling them at 1800-395-5899.

Sometimes I can get a customer service rep after 30 minutes or so. I am often put on hold,directed to wrong department,or simply hung up on.

They promised me the rebate and I want it.
My system installed by ArtB-Mississippi2(1877-793-2174 in association with Omega International Communications: P.O. Box 240369,Eclectic AL36024, 1-800-410-4559(www.OICInstalls.com)

Mae
Crystal Springs,MS, Mississippi
U.S.A.

This report was posted on Ripoff Report on 01/27/2004 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prime-TV-Direct-TV/internet/Prime-TV-Direct-TV-ripoff-They-promised-me-the-rebate-and-I-want-it-Internet-78291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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