- Report: #1126495
Report - Rebuttal - Arbitrate
Complaint Review: Prime Time Shuttle
Prime Time ShuttlePO Box 452600 Los Angeles, California USA
Prime Time Shuttle Prime Time Shuttle Cheated My Money Los Angeles California
*Consumer Comment: Amazing
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
PT6949713 - Prime Time Confirmation Number for this complaint
Similar to many complaints that I have read on this web page, Prime Time Shuttle has the worst customer service and disspatiching crew that you can imagine. I have booked for a shuttle from Greyhound bus station to LAX this morning at 3:30 am, soon after I made the payment to Prime Time online, I received a note saying that the shuttle would come at 3:15 am instead. This comes at a shock to me because Prime Time Shuttle has alwasy been very late in the past few times that I used them and I always waited for them for 30 mintues or more without complaining. Since I am on the Greyhound Bus and will never be able to arrive 15 minutes ahead of my original schedule ride, I immediately called Prime Time Shuttle to rectify the issue or to cancel my reservation since I am more than 2 hours ahead of the scheduled ride. However, the customer service was not listening to what I said, ignore my request, and simply told me that the driver will wait for me at Greyhound station. I called Prime Time a few more times and still could not get any human being that is willing to help to fix the mistake they made. Sure enough, after I get to the Greyhound station, there isNo Shuttle and No Driver, they left without picking me up and just took my money without offering any service. I called Prime Time again for help, and they said there is nothing they can do and ask me to look for a cab in the middle of the night. I would like to have a full refund of the cost, and an apology from this company.
This report was posted on Ripoff Report on 02/25/2014 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prime-Time-Shuttle/Los-Angeles-California-90045/Prime-Time-Shuttle-Prime-Time-Shuttle-Cheated-My-Money-Los-Angeles-California-1126495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.