- Report: #860528
Report - Rebuttal - Arbitrate
Complaint Review: Primecast
Primecast3800 Park Central Blvd N Pompano Beach, Florida United States of America
Primecast Illegal billing, horrible customer service, bad service Pompano Beach, Florida
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I called about this, was on hold for 20 minutes before I got their customer rep who was completely incompatent. I ask to speak to a manager and got hung up on . So I called again and waited another 25 minutes, finally got to a manager and demanded they do a three way call with my bank to reverse the charge. Even the manager/supervisor couldn't help at primecast. They said they couldn't find the transaction number and to call back tomorrow. Well I called the next day, and the same d**n supervisor told me they couldn't do it. Now I have to work with my bank to get the overdraft fees reveresed, but that takes time. Meanwhile, I have no money and the crappiest service in the world. I am forced to take out a payday loan and have another bill in my life if I want to feed my family, thanks to the horrible company called Primecast.
Isn't there anything someone can do? This is unacceptable and yet Primecast won't do anything about it.
Speaking of my bill, when I first setup service I was told it would be no more than 120 a month. So why the h**l am I paying 180 every month? Liars, liars liars.
I'm done with primecast and am on a mission to make sure that everyone knows not to sign up with them.
Screw you Primecast, I'm cancelling with you. Thanks for nothing and for making me broke.
This report was posted on Ripoff Report on 03/28/2012 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Primecast/Pompano-Beach-Florida-33064-2264/Primecast-Illegal-billing-horrible-customer-service-bad-service-Pompano-Beach-Florida-860528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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