This company contracted us about selling our timeshare in Utah. They said they had a buyer willing to pay over $7000 more than we just bought it for, so I stepped in to do some research on the legitimacy of their company and came up cold. When I confronted the company with my concerns, they immediately stopped communicating with us. My problems: The Better Business Bureau has never heard of this company, I can't find the 3 people referenced as happy past Customers on their "About Us" page, they say on their "About Us" page, " we are an Internationally known Company with offices throughout the U.S including our Headquarters in Wilmington, DE". While I can locate the office address for the headquarters, I can find no site on the internet where there is an address for any of their other offices. I was concerned that such a professional company is using a free gmail account for an e-mail address. When I called their phone number, which is not an 800# interestingly for a "international" company, it rings and rings without voicemail. It took me three times calling the number for a voicemail to pick up, and then it is the personal voicemail of the only person we ever communicated with there, someone named David Owens. I did a back search, and found their number goes to a cell phone, and not a real phone system. Why would the one number listed anywhere for your "international" company just go to the personal voicemail on a cell phone of one employee? Is there only employee? I found a number for them on one website that is (888) 751 5303, but it says it is no longer a working number. I found another business phone number for the address at 3422 Old Capital Trail and called it. The person who answered told me that they are a mail receiving service for business and that there is no physical suite #1365 at that location. They also said that there is no business called Primetime Owners in the building. They said that any mail for that suite# is forwarded to another address - so where are they really? Who knows this company "internationally"?
I Google searched for "Elite Billing Services", the name of the company that they said would be charging us (why are we getting charged?) and found several number for various spellings and locations of companies with that name. None of them have ever heard of Primetime Owners, and all were in the medical billing business. They say the number one scam for timeshare selling is that they ask for money up front to SELL your timeshare. That is what this company was doing.
I couldn't figure out why we need their account wiring infomation, etc. with Wells Fargo Bank. This was in the signature of every e-mail they sent. If in fact they sold our timeshare, then we don't need to put forth any money. They should be deducting your fees from the sale.
Finally, if I am having this much trouble learning about your business, I can't for the life of me understand why another entity has committed to giving them $33,000 for our unit without negotiating with us at all, as well as using the same information I am using to confirm the legitimacy of their business.
Their website is a simple template with no real information on it, it's all just fluff from a template through GoDaddy.com. To be honest, I could duplicate their business in less than an hour by creating a website name, going to GoDaddy and buying on of their templates - opening a bank account somewhere so I have a legitimate bank account to post on the account, and then opening a free Gmail account and getting a cell phone. By my estimation, this business was built for less than $250 and in less than 4 hours time.