- Report: #401941
Report - Rebuttal - Arbitrate
Complaint Review: Primus Communications, Lingo
Primus Communications, Lingo1700 Old Meadow Rd., Nationwide U.S.A.
Primus Communications, Lingo Misrepresentation, deceptive service incapable equipment refused to Cancel McLean Virginia
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I spoke to Andela on "Thursday, August 07, 2008 5:31 PM (EDT) Andela said she will cancel the account as of today". Then she said that she would give me a free month, I said I would remain as long as it would take to correct the problem, she said that she had no idea how long it would be to correct. I then cancelled since there was no point to remain.
Lingo is the most confused, dishonest company that I have dealt with in many years. They make you jump through many hoops; some hoops are burning, just to cancel. After you cancel they say that you did not cancel and continue to bill you. After you return their equipment they say they did not receive it. This company is obviously borderline (probably against their customers) running a fraudulent business. They do not honor their guarantees and fight you tooth and nail to not allow you to cancel. Now they are sending me threatening collection letters.
Buyer BEWARE, this is not a reputable company to do business with. There are many other alternatives available, such as Vonage or Comcast. If you are in doubt just type these key word into a new browser: Rip Off Reports on Primus Telecommunications . It will take you hours to read about how many people are being ripped off with this unscrupulous company.
Fort Lauderdale, Florida
This report was posted on Ripoff Report on 12/16/2008 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Primus-Communications-Lingo/nationwide/Primus-Communications-Lingo-Misrepresentation-deceptive-service-incapable-equipment-refu-401941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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