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  • Report: #1045903

Complaint Review: Print-Head Genuine

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  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013

  • Reported By: Bill N. — Largo Florida
Print-Head Genuine
Jl. Salim Batubara No. 208 Lampung Indonesia 35141 Internet, Select State/Province United States of America

Print-Head Genuine Surya Saputra Would not give me a refund when part was not delivered Internet, Indonesia

*REBUTTAL Individual responds: Don't buy anythign from Indonesia

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We were searching online for a print-head for an Epson R4900. We found one at www.Print-Head Genuine.com for a reasonable price and ordered it. The company is based in Indonesia and required a wire transfer which is not unusual for foreign countries. We sent the money in and did not receive our product after many promises and emails. The total loss was $$581.50 and we still haven't heard from them or our product or money.

This report was posted on Ripoff Report on 04/24/2013 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Print-Head-Genuine/Internet-Select-StateProvince-/Print-Head-Genuine-Surya-Saputra-Would-not-give-me-a-refund-when-part-was-not-delivered-In-1045903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Don't buy anythign from Indonesia

AUTHOR: ankur - ()

There are several websites based in Indonesia offering printhead at reasonable rates. All companies seem to be fraud since they demand bank wire transfer which is MOST UNSAFE method.

I also lost my money by making bank transfer of USD 281.00 to them. They replied until they got the payment. After getting payment, all emails correspondance got stopped.

Please do not trust any site which insist on bank transfer.

One more site mitra-cendana.com , again Indonesian based, fortunately have a option for paypal payment. EVen this company also not replied and delivered the products. IT was PAYPAL where I filed a case and got refund.

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