- Report: #681807
Report - Rebuttal - Arbitrate
Complaint Review: Print Pelican
Print Pelican1770 W. 10th St Riviera Beach, Florida United States of America
Print Pelican Printpelican.com Company promised free shipping and then made me pay for shipping Riviera Beach, Florida
*Author of original report: Consumer Advocate?
*UPDATE Employee: Rebuttal/Reply to Original Report
I had done my research looking for a printing company to print several thousand copies of a magazine that we publish 1-2 times per year. We received several quotes and print pelican through printpelican.com gave us a great quote that included free shipping.
However, after the magazines were delivered we received a bill for over $300 for shipping. Print Pelican did not own up to their end of the agreement and insisted that we pay for these shipping charges.
Customer service was absolutely no help. The representative ignored our phone calls, email and fax attempts to resolve the issue. Print Pelican was extremely dishonets and unethical. There are much better companies that dont just talk the talk, but actually provide honest pricing and great service.
This report was posted on Ripoff Report on 01/12/2011 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Print-Pelican/Riviera-Beach-Florida-33404/Print-Pelican-Printpelicancom-Company-promised-free-shipping-and-then-made-me-pay-for-shi-681807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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